Question 1

What is delinquency reduction?

Accepted Answer

Delinquency reduction is a systematic approach to managing and reducing overdue accounts in your portfolio. The Trimming the Pyramid™ methodology controls delinquency from the bottom up through daily queue discipline, one-manager-per-account accountability, and professional closeout criteria.

Question 2

How long does a typical engagement last?

Accepted Answer

Standard engagements are 60 days on-site. Extensions are available at $5,000/week. The typical maximum program is 120 days, allowing us to install your credit system, train your team, and achieve measurable results before exit.

Question 3

Do you work with BHPH dealers?

Accepted Answer

Yes. We specialize in Buy Here Pay Here (BHPH) auto dealer collections, in-house financing programs, and A/R management. We've worked with dozens of BHPH operators nationwide to reduce delinquency and improve portfolio performance.

Question 4

Can you help rent-to-own companies?

Accepted Answer

Absolutely. Rent-to-own (RTO) companies benefit from our Trimming the Pyramid™ system and collections training. We've implemented programs for national and regional RTO operators across furniture, appliances, and electronics.

Question 5

What is the Trimming the Pyramid™?

Accepted Answer

Trimming the Pyramid™ is our proprietary delinquency control model. It divides accounts into risk tiers (1-7 days, 8-14 days, 15-21 days, etc.) and requires daily queue work from bottom to top. As low-risk accounts are collected, the pyramid shrinks and high-risk accounts never explode.